Free remote monitoring of all your heat pump installs
Get the full picture with the Passiv Portal
Access live operational data from your heat pump installations, including flow and return temperatures, flow rates and compressor frequency. Dive into detailed historical performance data such as zone temperatures and setpoints, power consumption, heat output, tank temperatures and more.
View and manage all heat pump installations from a single platform. Reduce unnecessary site visits, respond to issues faster, and deliver better customer support without switching between multiple manufacturer portals.
Add new installations directly through the Portal or from the Passiv Programmer - even before the system is connected to the internet. Quickly add new users to the Portal and control installation visibility with Groups.
The Passiv Portal is free for installers. No tiered pricing, no hidden features behind paywalls - everything is included, free, forever.
Reduce callbacks. Increase efficiency. Support customers faster.
By monitoring installations remotely with the Passiv Portal, you can reduce unnecessary callouts, respond to customers more quickly, and spend less time switching between manufacturer portals. The result is more efficient servicing, better support for homeowners, and more time to focus on new installations.
Book a demo to see how the Passiv Portal can help streamline your workflows.
Reduce heating bills by up to 30%
The Passiv Smart Thermostat learns how a home heats up and cools down and uses local weather forecasts and smart preheating to deliver perfect comfort for your customers. At the same time, it continuously optimises a heat pump’s flow temperature to maximise its efficiency.
The Passiv Smart Thermostat can also optimise a heat pump to consume cheap electricity from time-of-use energy tariffs or rooftop solar panels without any additional monitoring equipment. Taken together this can reduce your customers’ heating bills by up to 30%!
The Passiv Smart Thermostat increases the Coefficient of Performance of a heat pump by 17%
The Passiv Smart Thermostat has been independently verified by the Energy Saving Trust to increase the Coefficient of Performance (COP) of a heat pump by 17%.
For a hybrid heat pump, it can improve the COP by 25% while also increasing heat pump utilisation from 47% to 82%.
What heat pumps does the Passiv Smart Thermostat work with?
For full optimisation, the following brands are compatible with RS485 Modbus control:
Passiv Portal FAQs
If you are an installer looking to register for the Passiv Portal, complete our registration form and we’ll be in touch with instructions for setting up an account
The Passiv Portal displays a wide range of live and historic data points including zone temperatures, setpoint temperatures, flow and return temperatures, tank temperatures, power consumption, heat production, compressor frequency, external temperature and tariff rate.
The data points available will depend on the make and model of the connected heat pump and the information the manufacturer makes accessible to third-parties.
The Passiv Portal is completely free for Passiv Smart Thermostat installers.
Yes! The Passiv Smart Thermostat has been designed to be used by everyone, no matter how tech-savvy they may be. The Passiv Thermostat, Programmer and app have a simple, intuitive user interface that make them easy to understand and use.
Unlike other smart thermostats, the Passiv Smart Thermostat provides full control of heating and hot water without a smartphone or internet connection. The Passiv Programmer’s rich colour screen can be used to create, edit and delete schedules, boost your hot water or turn on Away mode.
The Passiv Smart Thermostat has been designed to be simple to install and commission. It has several features to speed up heat pump installation including removing the need for an installer to set a weather compensation curve, a built-in, push-fit wiring centre, wired or wireless thermostats and the ability to commission the system from the Passiv Programmer in under two minutes without the need for a smartphone or internet connection.